Designer’s Moving Service – Professional Movers in Southern California

Privacy Policy

Effective Date: June 27, 2026

Introduction

Designer's Moving Service, Inc. ("DMS," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit our website, submit a quote request, subscribe to updates, or otherwise interact with us online.

This policy is intended to provide transparent disclosure for California residents, visitors in the European Economic Area and United Kingdom, and other website users. It is not legal advice and does not guarantee compliance with any specific law.

Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, and phone number
  • Move details: pickup and destination addresses, moving service details, and notes you provide in forms
  • Form submissions: information you enter on quote requests, email subscription forms, or other website forms
  • Legal consent records: when you submit a form, we record that you agreed to our Terms of Use and Privacy Policy, along with a timestamp and the page where consent was given
  • Website usage data: pages viewed, referring URLs, device and browser type, and similar technical data
  • Cookies and similar technologies: small data files and browser storage used for essential website functionality, security and spam prevention, consent storage, and (with your consent) analytics

Form Submissions and Customer Communication

When you submit a quote request or subscribe to email updates, we collect the information you provide and use it to respond to your inquiry, prepare estimates, schedule services, and communicate with you about your request. By checking the required consent box before submission, you agree to our Terms of Use and acknowledge this Privacy Policy, and you consent to DMS using your submitted information to respond to your inquiry.

We do not use form submissions for unrelated marketing without a separate lawful basis where required. Quote and subscription data may be transmitted to internal staff and service providers that help us process and respond to submissions.

Security and Spam Prevention

We use technical measures to protect forms from spam, bots, and abuse, including Cloudflare Turnstile and server-side validation (such as honeypot fields, time-based checks, and signed anti-spam tokens). These tools may process device, browser, and interaction data to distinguish legitimate users from automated traffic. Turnstile is treated as essential for website security and form submission.

Cookies, Browser Storage, and Similar Technologies

We use cookies and similar technologies — including browser local storage — to operate the website, remember your cookie consent choices, and (with your consent) analyze traffic. Your consent preferences are stored locally in your browser under the key dms-cookie-consent.

Non-essential analytics technologies are optional and can be rejected or withdrawn through our cookie banner or Cookie Preferences link in the footer. See our Cookie Policy for category details, third-party tools, and how to change your settings.

Google Analytics 4

We use Google Analytics 4 (GA4) to understand website traffic and improve the site. GA4 is optional and does not load until you grant analytics consent through our cookie banner or Cookie Preferences settings where required by law.

When enabled with your consent, analytics data may include:

  • IP address (processed according to Google's practices)
  • Device and browser information
  • Pages visited and session duration
  • Referring websites
  • Approximate geographic region
  • Events such as page views (if enabled in our analytics configuration)

Google Analytics uses cookies (such as _ga and _ga_*) to collect usage information. Google may process data on our behalf as a service provider. Learn more in Google's Privacy Policy. You can withdraw analytics consent at any time through Cookie Preferences; when you do, GA4 will not run and we attempt to clear analytics cookies on your device.

How We Use Information

We use personal information to:

  • Respond to quote requests and inquiries
  • Schedule moves and communicate with customers
  • Improve our website and customer experience
  • Analyze website traffic and performance (Google Analytics, with consent where required)
  • Protect against spam, fraud, and security threats
  • Operate our business and fulfill service requests

Third-Party Service Providers

We do not sell personal information. We may share information with service providers that help us operate our website and business, such as:

  • Hosting provider: Vercel (website hosting and delivery)
  • Email and form delivery: email delivery services used to send quote confirmations, subscription confirmations, and internal notifications
  • Security provider: Cloudflare Turnstile (bot and spam protection on forms)
  • Address autocomplete: Google Maps Places API (when you use address fields on quote forms)
  • CRM / moving software / webhook provider: Zapier and Supermove (or similar integrations) to process lead and quote submissions
  • Analytics provider: Google Analytics 4 (website analytics, only after consent where required)

These providers process data on our behalf subject to their own terms and privacy policies. We may also disclose information when required by law or to protect our rights, customers, or others.

GDPR / UK GDPR (Where Applicable)

If you are located in the European Economic Area or United Kingdom, we may rely on your consent as the lawful basis for non-essential analytics technologies and Google Analytics processing. We do not load Google Analytics or set analytics cookies before consent is granted where required.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, or to data portability. You may withdraw consent at any time through Cookie Preferences. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.

To exercise rights that may apply to you, contact us using the information below. We do not represent that this website meets all GDPR or UK GDPR obligations in every circumstance.

California Privacy Rights (Where Applicable)

If you are a California resident, you may have certain privacy rights depending on the applicability of California law, which may include the right to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable legal exceptions.

Google Analytics data is used for website analytics and service improvement. DMS does not claim to be fully subject to the California Consumer Privacy Act (CCPA) or California Privacy Rights Act (CPRA) unless and until the business meets applicable statutory thresholds. Regardless, we will make reasonable efforts to honor privacy-related requests where applicable.

To submit a privacy request, please contact us using the information below. We may need to verify your identity before processing a request. You may also manage optional analytics technologies through Cookie Preferences.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate steps.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Contact Us

For privacy questions or to submit a privacy request, contact:

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the website after an update constitutes acceptance of the revised policy.